Privacy Policy

Last Updated: 11/14/2023

1. Introduction

Welcome to BGiving! We are committed to protecting your privacy and ensuring that your personal information is handled safely and responsibly. This Privacy Policy outlines how BGiving (“we”, “us”, “our”) collects, uses, discloses, and safeguards your information when you use our mobile application and services (collectively, “Services”).

2. Information We Collect

We collect information that identifies, relates to, describes, or is capable of being associated with you (“Personal Information”), which may include, but is not limited to:

  • Personal Identifiers: Such as your name, email address, phone number, and physical address.
  • Financial Information: Details of transactions and donations you make through our Services.
  • Technical Data: Information about how you access and use our Services, including device information, IP address, and usage statistics.
  • User Content: Information you provide through our Services, such as preferences, feedback, and messages.

3. How We Use Your Information

Your Personal Information may be used for the following purposes:

  • To provide, maintain, and improve our Services.
  • To process donations and transactions.
  • To communicate with you about your account and provide customer support.
  • For security, fraud prevention, and legal compliance.
  • To analyze and understand our user base for business development and marketing.

When you visit or log in to our website, cookies and similar technologies may be used by our online data partners or vendors to associate these activities with other personal information they or others have about you, including by association with your email or home address. We (or service providers on our behalf) may then send communications and marketing to these email or home addresses. You may opt out of receiving this advertising by visiting https://app.retention.com/optout

4. Sharing Your Information

We may share your information with third parties in the following circumstances:

  • With service providers who assist us in operating our Services.
  • With nonprofit organizations you choose to donate to.
  • As required by law or to respond to legal processes.
  • In connection with a merger, acquisition, or sale of assets.

We do not sell your Personal Information to third parties.

5. Data Security

We implement robust security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no security system is impenetrable, and we cannot guarantee the absolute security of your information.

6. Your Rights and Choices

Depending on your location, you may have certain rights regarding your Personal Information, including the right to access, correct, or delete your information, or to withdraw consent. Please contact us to exercise these rights.

7. International Transfers

Your information may be transferred to, stored, and processed in a country different from where it was collected. We ensure that appropriate safeguards are in place for such transfers.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on our Services.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at contact@bgiving.one